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Fernham Homes: From spreadsheets to limitless CRM

Fernham Homes: From spreadsheets to limitless CRM

Fernham Homes have been building homes of exceptional quality in the South East of England for over 20 years and is an award-winning housebuilder. The company has developed an excellent reputation over the years, recently being awarded a 96% rating for its customer service.

Fernham Homes have been a valued Housebuilder Pro customer since October 2020 and is, so far, the fastest new home builder to join us from the point of the initial enquiry. Fernham Homes signed up within a mere 7 days. What motivated Fernham Homes to make such a swift decision? How are they benefitting from using Housebuilder Pro daily?

Fernham Homes are always looking for ways to improve their customer service. In October 2020, Paul Rosbrook (Finance & Operations Director at Fernham Homes), was on the hunt for a sophisticated sales database. Coming across Housebuilder Pro’s website, Paul’s first impressions were solid.

“Housebuilder Pro looked like it could accommodate all of our sales CRM needs but with a lot of additional functionality”.

In the space of 24 hours, Paul connected with Housebuilder Pro’s Head of Business Development on LinkedIn and booked a free demo. Viewing the software, Paul was impressed with the transparency Housebuilder Pro offers regarding the sales process with our sales enquiry and CRM module. Within 7 days, Fernham Homes began onboarding Housebuilder Pro software.

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