Behind the scenes at Housebuilder Pro: New features to accelerate the new homes sales process

At Housebuilder Pro, we’ve been quietly working behind the scenes — listening to user feedback, refining workflows, and building smarter tools to make your life easier.

We’re excited to announce a suite of new features that are now live in our new homes management system. Each one is designed to help you communicate more effectively, reduce manual admin, and ultimately accelerate the sales journey from reservation to handover.

Here’s what’s new:

Automate buyer communication with email and SMS

Say goodbye to repetitive manual updates. With our new automated messaging tools, users can now trigger emails and SMS messages to buyers at key stages of their journey.

This means:

  • Buyers are always kept informed and engaged

  • Your sales team can spend more time building relationships

  • Key updates don’t fall through the cracks

It’s seamless communication, handled by the system.

Direct SMS messaging for contractors

Clear communication with your contractor team is essential for delivering homes on time. That’s why we’ve added the ability to send SMS messages directly to contractors from within Housebuilder Pro.

Now, your team can:

  • Communicate instantly with contractors

  • Send quick updates or instructions

  • Avoid delays caused by missed emails or calls

Everything stays in one place — efficient, trackable, and fast.

Meter readings, made easy

We’ve added functionality to send meter readings directly to external contacts from the system.

This helps you:

  • Reduce paperwork and admin

  • Keep utility providers and stakeholders in the loop

  • Ensure a smoother move-in process for buyers

Another way we’re removing friction from the post-sale process.

Support for secondary buyers

We understand that many homes are purchased jointly — whether by partners, family members, or investment buyers. That’s why we’ve added the option to assign secondary buyers to a property.

This allows you to:

  • Better manage and track warranties

  • Improve aftercare and customer service

  • Ensure a full picture of property ownership

It’s a small update that makes a big difference for ongoing homeowner support.

What’s next?

These new features are just the beginning. We’re committed to continuously improving Housebuilder Pro to support modern housebuilders with smarter tools, better communication, and faster sales processes.

If you’re already a user, these updates are live and ready for you to explore. If you’re not using Housebuilder Pro yet, now’s a great time to see what our platform can do.

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